‘);
var sidebar_align = ‘right’;
var content_container_margin = parseInt(‘350px’);
var sidebar_width = parseInt(‘330px’);
//–>
-
Ticket unanswered for hours, should i be worried?
Hello WHT.
A few hours ago I opened a high priority ticket with one of “my” providers – for a DirectAdmin access issue on a service; not only the ticket hasn’t been answered, but I haven’t received the open-ticket notification email ((nor the notification email for a cancellation of a different service on that host)).
Should I be worried and start looking for a new host, or is it too soon for that? I’m tending toward the first….but I’m pessimistic and prone to anxiety, so I may be exaggerating.
Thank you in advance for any reply. 🙂My “ranking” is kidding.
I’m just a humble client, here to seek help and guidance from the true experts.
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